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Talking Trendspotter: Readers Say Law Firms Need Client Feedback—but Opinions Differ on How to Get It

We asked readers: Should law firms be conducting client feedback surveys/interviews or is their usefulness overblown? And, for those in favor of firms seeking client feedback, what are some best practices to make sure that what the firm gets back is honest and actionable?         Click Here To Read The Full Article

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Published on     Posted In: Law.com